bajilaive Privacy Policy

bajilaive collects the following types of personal information to facilitate registration and the provision of services on its platform:

• Identity Information: Full name, date of birth, national identity card or passport number.
• Contact Information: Mobile number, email address.
• Financial Information: bKash, Nagad, Rocket or Upay account numbers (for transaction purposes), deposit and withdrawal history.
• Technical Information: IP address, browser type, device information, cookie data, and your browsing activity on the website.
• Gameplay Information: Betting history, win and loss records, preferred game types.
• Communication Information: Records of your conversations with our support team.

bajilaive collects your information in the following ways:

• Directly Provided Information: Information you provide yourself when filling out a registration form, during the identity verification process, or when contacting support.
• Automatically Collected Information: Data collected through technical means (cookies, log files, etc.) while you use our platform.
• From Third Parties: Limited information received from approved third parties for the purpose of identity verification or fraud prevention.

bajilaive uses collected information only for the following legitimate purposes:

• Creating and managing accounts and verifying user identity.
• Processing deposit and withdrawal transactions and maintaining financial records.
• Personalizing the gaming experience and providing relevant promotional offers.
• Preventing fraud, money laundering, and unauthorized activity.
• Meeting legal and regulatory obligations.
• Providing customer service and resolving technical issues.
• Analyzing play patterns to ensure responsible gaming.
• Conducting research to improve the platform and develop new services.

bajilaive never sells your personal information. We share information with third parties only in the following limited cases:

• Payment Processors: Minimum information necessary to complete financial transactions through bKash, Nagad, Rocket, and Upay.
• Identity Verification Agencies: Approved service providers to complete the KYC (Know Your Customer) process.
• Technology Partners: Technology service providers responsible for operating the platform, who work under strict confidentiality agreements.
• Legal Authorities: In cases of court orders, legal investigations, or valid requests from regulatory bodies.

bajilaive adopts industry-standard technical and administrative measures to protect your information:

• SSL Encryption: All data transmission on our platform is protected by 256-bit SSL encryption.
• Data Encryption: Stored sensitive information (financial details, passwords) is kept in an encrypted state.
• Access Control: Only authorized personnel have access to necessary data and all access is logged.
• Firewall and Security Monitoring: Around-the-clock cybersecurity measures are in place to prevent unauthorized access.
• Regular Audits: Regular system audits are conducted through third-party security experts.
• Staff Training: All our staff receive regular training on data protection and privacy.

bajilaive retains your information based on legal, regulatory, and business requirements. Generally:

• All account-related information is retained while the account is active.
• Even after an account is closed or deactivated, information may be retained for a specified period due to legal and regulatory obligations.
• Once the period expires, your information is securely deleted or anonymized.
• Records of financial transactions may be retained for an extended period as required by law.

As a bajilaive user, you have the following rights:

• Right of Access: You may request a copy of your personal information stored with us.
• Right to Rectification: If there is any inaccuracy or incompleteness in your information, you may request a correction.
• Right to Erasure: In certain circumstances you may request deletion of your information (though this may not be possible if legal obligations apply).
• Right to Restrict Processing: In certain circumstances you may request that restrictions be placed on the processing of your information.
• Right to Object: You may object to the use of your information for marketing or profiling purposes.
• Right to Portability: In certain circumstances you may request your information in a structured and machine-readable format.

To exercise these rights or for any data-related request, please contact our support team. bajilaive takes the necessary action on such requests as quickly as possible after receiving them.

bajilaive uses cookies and similar tracking technologies to ensure the best performance of the platform. Cookies are small text files stored on your device.

• Essential Cookies: Required for the core functionality of the platform (login sessions, security).
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Used to understand platform usage and improve services.

You can control or decline cookies through your browser settings, but this may affect some functionality of the platform.

bajilaive strictly provides services only to those aged 21 or above. We do not knowingly collect any information from minors. If we become aware that a person under the age of 21 has registered on our platform, we will immediately close that account and take steps to delete the associated information.

Our servers may be located in Bangladesh and international data centers. When your information is transferred internationally, we ensure that adequate protection measures are in place for your information in the destination country. All international data transfers are completed via SSL encryption and are governed by appropriate data protection agreements.

At the time of registration or at any time afterwards, you can choose whether you wish to receive promotional offers, bonus-related messages, and updates from bajilaive. You may withdraw this consent at any time. Even after withdrawal of consent, important messages relating to account management and transactions will continue to be sent, as these are essential for the provision of services.

Although bajilaive maintains the highest security measures, no digital system is above the possibility of a security breach. If a data breach occurs, we will:

• Immediately determine the extent and nature of the breach.
• Notify the appropriate authorities within the timeframe required by applicable law.
• Promptly inform all users whose information may have been affected.
• Take the necessary technical steps to bring the situation under control and prevent the same incident from occurring in the future.

bajilaive reserves the right to update this privacy policy over time. If any significant changes are made to the policy:

• The updated policy will be published on this page and the "Last Updated" date will change.
• Registered users will be notified of important changes via email or platform notification.
• Continued use of the platform after a change will be considered acceptance of the updated policy.

You are advised to review this policy regularly so that you remain informed about the latest data protection practices.